Sakura Home Solutions - Building Homes, Growing Community in Yokohama

Sakura Home Solutions ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you access or use our site and related services. Sakura Home Solutions, located at 3-12-7 Midori Avenue, Floor 2, Yokohama, Kanagawa, 220-0011, Japan, is the data controller responsible for your personal data.

Information We Collect

We collect several types of information from and about users of our site, including:

Personal Data: Information that identifies you as an individual, such as your name, postal address, email address, telephone number, and any other information you choose to provide when contacting us or using our services.
Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities over time and across different websites. These technologies help us to personalize your experience, remember your preferences, understand how users navigate our site, and improve our services.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Services: To provide you with access to our site, personalize your experience, and improve our services. This includes understanding your needs and preferences to offer relevant content and recommendations related to our home renovation and design services (interior design, exterior remodeling, kitchen and bathroom renovations, smart home integration, and energy-efficient upgrades).
Communication: To respond to your inquiries, provide customer support, and send you updates about our services, promotions, and other relevant information.
Analytics and Research: To analyze how users interact with our site, track trends, and conduct research to improve our services and develop new features.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect the security and integrity of our site and prevent fraud.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share information with third-party service providers who assist us in providing our services, such as website hosting, data analytics, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
Other Third Parties: With your consent, we may share your information with other third parties.

Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Japan and process it there.

Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to have inaccurate or incomplete personal information corrected.
Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at 3-12-7 Midori Avenue, Floor 2, Yokohama, Kanagawa, 220-0011, Japan.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Security

We take reasonable measures to protect the security of your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

If you have any questions about this Privacy Policy, please contact us at 3-12-7 Midori Avenue, Floor 2, Yokohama, Kanagawa, 220-0011, Japan.